Support
support@heirloom.setrick.comAnything about using the app — a problem, a question, an account you cannot get into.
Talk to us.
A person reads every message. We aim to reply within two business days, and within the statutory deadline for any formal privacy request.
Privacy
privacy@heirloom.setrick.comData access, correction, portability and erasure requests, and anything about how we handle personal information.
Legal
legal@heirloom.setrick.comQuestions about the Terms, the Privacy Policy, or formal notices.
Security
security@heirloom.setrick.comVulnerability reports. See the disclosure policy before sending.
Postal address
Heirloom Journey
[Registered address — line 1]
[City, region, postal code]
[Country]
In the app
Settings → Help & Support has the same answers as the FAQ, plus a contact form that sends your app version and device with the message — which usually saves a round trip when something is broken.